When The System Fails You, We Stand With You
By The People. For The People.
Get Help Report An IssueWhen The System Fails You, We Stand With You
By The People. For The People.
Get Help Report An Issue180+
People Helped
300+
Complaints Supported
100+
Positive Outcomes
180+
People Helped
300+
Complaints Supported
100+
Positive Outcomes
HELP MY PEOPLE
By The People. For The People.
Empowering communities, challenging systems and creating change when people feel ignored, dismissed or let down.
Get Help Now Join The Movement Report A ProblemWhen The System Fails You, We Stand With You
Help My People exists to support individuals and families facing challenges with schools, housing, councils, prisons, social services, healthcare, policing, benefits and public services. We provide guidance, resources, advocacy and community support to help people understand their rights and make their voices heard.
Issues We Tackle
Education
EHCPs, SEND, exclusions, complaints and school accountability.
Housing
Repairs, homelessness, council disputes and housing association issues.
Prisons
Support for prisoners, families and prison complaints.
NHS
Patient rights, complaints and healthcare advocacy.
Police
Guidance on complaints, accountability and reporting concerns.
Social Services
Helping families navigate decisions and assessments.
Benefits
Support with claims, appeals and understanding decisions.
Community Advocacy
Helping ordinary people challenge unfair treatment.
Help Centre
How Can We Help?
Search our growing library of support guides and resources.
Resource Library
Community Success Stories
Accountability Dashboard
214
Housing Reports
183
School Issues
127
Prison Concerns
98
NHS Complaints
76
Social Services Cases
Report A System Failure
Become A Community Advocate
Help people understand their rights, challenge decisions and navigate systems. Join our growing volunteer network and help create change in your community.
Our Mission
Help My People was created because too many people feel powerless when faced with large organisations and public systems. We believe nobody should have to face these challenges alone. We are a community-led movement built on the idea that ordinary people can help one another challenge unfair decisions, navigate complex systems and hold organisations accountable. Because change happens when people come together.
HELP MY PEOPLE
By The People. For The People.
Empowering communities, challenging systems and creating change when people feel ignored, dismissed or let down.
Get Help Now Join The Movement Report A ProblemWhen The System Fails You, We Stand With You
Help My People exists to support individuals and families facing challenges with schools, housing, councils, prisons, social services, healthcare, policing, benefits and public services. We provide guidance, resources, advocacy and community support to help people understand their rights and make their voices heard.
Issues We Tackle
Education
EHCPs, SEND, exclusions, complaints and school accountability.
Housing
Repairs, homelessness, council disputes and housing association issues.
Prisons
Support for prisoners, families and prison complaints.
NHS
Patient rights, complaints and healthcare advocacy.
Police
Guidance on complaints, accountability and reporting concerns.
Social Services
Helping families navigate decisions and assessments.
Benefits
Support with claims, appeals and understanding decisions.
Community Advocacy
Helping ordinary people challenge unfair treatment.
Help Centre
How Can We Help?
Search our growing library of support guides and resources.
Resource Library
Community Success Stories
Accountability Dashboard
214
Housing Reports
183
School Issues
127
Prison Concerns
98
NHS Complaints
76
Social Services Cases
Report A System Failure
Become A Community Advocate
Help people understand their rights, challenge decisions and navigate systems. Join our growing volunteer network and help create change in your community.
Our Mission
Help My People was created because too many people feel powerless when faced with large organisations and public systems. We believe nobody should have to face these challenges alone. We are a community-led movement built on the idea that ordinary people can help one another challenge unfair decisions, navigate complex systems and hold organisations accountable. Because change happens when people come together.
REAL SUPPORT
REAL PEOPLE REAL CHANGE
HMPSS exist to support families, care survivors, prisoners, and vulnerable people through honest stories, support services and community action.
“THE SYSTEM TRIED TO DEFINE ME.
NOW I’M REWRITING MY STORY.”
— Help My People Support Service (HMPSS)
REAL SUPPORT
REAL PEOPLE REAL CHANGE
HMPSS exist to support families, care survivors, prisoners, and vulnerable people through honest stories, support services and community action.
“THE SYSTEM TRIED TO DEFINE ME.
NOW I’M REWRITING MY STORY.”
— Help My People Support Service (HMPSS)
When systems fail you, we don’t.
Support for families dealing with schools, councils, prisons, NHS services, and public systems that didn’t do their job properly.
Where do you need help?
Choose the area that best matches your situation.
School & SEND Issues
EHCPs, exclusions, bullying, complaints
Prison & Justice Support
PrisonHub guidance, families, visits, release
Family & Child Issues
Safeguarding, social services, parenting issues
Council & Housing
Complaints, homelessness, repairs, benefits
NHS / GP Issues
Medical complaints, delays, treatment issues
How it works
1. Tell us your issue
Choose what’s going on and where you’re stuck.
2. Get clear steps
We break down exactly what to do next.
3. Take action
Use templates, guides, and escalation letters.
Free templates & guides
Complaint letters, EHCP appeals, prison support guides, and more.
Access ResourcesWe’re not a government service.
We are a support system for people who feel unheard, ignored, or pushed aside by the systems meant to help them.
Don’t wait for things to get worse.
Start Here NowWhen systems fail you, we don’t.
Support for families dealing with schools, councils, prisons, NHS services, and public systems that didn’t do their job properly.
Where do you need help?
Choose the area that best matches your situation.
School & SEND Issues
EHCPs, exclusions, bullying, complaints
Prison & Justice Support
PrisonHub guidance, families, visits, release
Family & Child Issues
Safeguarding, social services, parenting issues
Council & Housing
Complaints, homelessness, repairs, benefits
NHS / GP Issues
Medical complaints, delays, treatment issues
How it works
1. Tell us your issue
Choose what’s going on and where you’re stuck.
2. Get clear steps
We break down exactly what to do next.
3. Take action
Use templates, guides, and escalation letters.
Free templates & guides
Complaint letters, EHCP appeals, prison support guides, and more.
Access ResourcesWe’re not a government service.
We are a support system for people who feel unheard, ignored, or pushed aside by the systems meant to help them.
Don’t wait for things to get worse.
Start Here Now
