Skip to Content

School & SEND Support

Help when schools fail to support your child — EHCP refusals, exclusions, bullying, SEN delays, and complaints.

EHCP Issues

How to challenge refusals and delays

School Exclusions

What schools don’t tell you + appeal steps

Bullying Complaints

Escalation letters & complaint routes

School & SEND Support

When schools fail to support your child properly, it can feel exhausting, confusing, and isolating. HMPSS helps parents understand their rights, next steps, and how to challenge systems that are not working.

Common issues we help with

EHCP Problems

  • EHCP refusals
  • Delayed assessments
  • Missing support provision
  • Annual review problems

School Issues

  • Exclusions
  • Bullying ignored
  • Attendance pressure
  • Safeguarding concerns

Parent Support

  • Complaint guidance
  • Escalation routes
  • Meeting preparation
  • Understanding your rights

You are not overreacting.

Many parents are made to feel difficult, emotional, or unreasonable for asking schools to properly support their child. But too many families are fighting systems that are slow, confusing, and inconsistent.

HMPSS exists to help parents understand:

  • What schools should legally provide
  • What your rights are
  • How complaints and appeals work
  • What steps you can take next

What you can do next

Download Templates

Access complaint letters, EHCP appeal templates, meeting checklists, and escalation forms.

Download Resources

Read Step-by-Step Guides

Learn how EHCP appeals, exclusions, complaints, and SEND processes actually work.

View Guides

Most downloaded resources

EHCP Appeal Template
School Complaint Letter
SEND Meeting Checklist
Exclusion Appeal Guide
Bullying Incident Tracker

You do not need to understand the whole system overnight.

You just need the right next step.

Start Here