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Prison Calls Service

Get a UK virtual landline number so your loved one in prison can call you at lower cost

📞 How it works

Prison phone calls can be expensive and limited. Our virtual landline service gives you a UK number that your loved one can call from inside prison, helping reduce call costs and make communication easier and more consistent.

1

Choose your number

Select a UK virtual landline linked to your mobile.

2

Add to prison call list

The prisoner adds your number to their approved contacts.

3

Receive cheaper calls

Calls route through our system, reducing communication barriers and costs.

Starter Plan

£3.99 / month

  • ✔ 1 UK virtual landline number
  • ✔ Mobile forwarding
  • ✔ Setup instructions
  • ✖ Priority support
  • ✖ Multiple contacts
Get Started
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Family Plan

£6.99 / month

  • ✔ Everything in Starter
  • ✔ 2 virtual numbers
  • ✔ Priority setup support
  • ✔ Faster activation
  • ✔ Best for families
Choose Family

Multi Contact Plan

£9.99 / month

  • ✔ Up to 5 contacts
  • ✔ Multiple virtual numbers
  • ✔ Priority support
  • ✔ Best for shared family groups
  • ✔ Faster setup approval help
Go Multi

ℹ️ Important Information

  • This is a virtual number forwarding service
  • Prisoner must add the number to their approved call list
  • Call charges inside prison are set by HMPPS and prison providers
  • We do not control prison phone systems or call pricing
  • Service is for communication convenience and cost efficiency

🔒 Safe & Simple Setup

Your number is delivered instantly after activation. Full setup instructions are provided so the prisoner can add it to their approved contacts list without confusion.

Pricing Plan Terms & Conditions:
Our pricing plans are based on a recurring payment model, with no contract or commitment.
You have the freedom to cancel at any time.

📞 Flexible Plans with No Contracts

Simple. Transparent. Cancel anytime.

Stay connected with your loved one in prison — without the stress of long-term commitments. Our phone line service offers recurring monthly plans that put you in full control. No contracts, no pressure. 

💳 Choose Your Billing Style

1. Prepaid Billing

  • Pay upfront via bank transfer
  • We recommend setting up a monthly standing order to prevent service interruptions

2. Postpaid Billing

  • Get a monthly invoice by email
  • Payments collected securely via Direct Debit

➡️ You can switch between payment types at any time — easy and flexible.

 

⏱️ Minute Allowance & Usage Policy

Each pricing plan includes a set number of minutes, valid for inbound calls from your free landline number to your mobile phone.

  • Once you’ve used all your minutes, your line will pause automatically and calls will go to voicemail.
  • Your plan resets every 1st of the month.


Example:

1000-minute plan = 1000 minutes of inbound calls per month

All plans are covered by our Fair Use Policy to ensure stable service for all users.

Fair Usage: Each user is entitled to their selected plan’s allowance. Abuse or misuse of the system may lead to temporary suspension or account closure.

🚫 Cancel or Change Anytime

  • No contracts – you’re free to cancel whenever you like
  • Upgrade at any time by topping up your account and selecting a higher plan
  • Want to stop the service? Just let us know — it’s quick and hassle-free