Get in Touch with Prison Hub 

At Prison Hub, we understand the challenges and emotions that come with having a loved one in prison. Whether you’re seeking information, support, or simply someone to talk to, we’re here for you.


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Note: If you need assistance locating a specific prison or have questions about visiting procedures, please refer to our Prison Directory for detailed information. If you need assistance with your landline number please landline2mobile from the options listed below.

  
Please indicate your preferred landline prefix (0161) (0151)
This is the place where we will point calls to when people call your new number
This is the unique number given to you on signing up provided in your activation email. If your struggling to find this please contact us 03300880787
Please provide your login domain name this is the username you use to log into the portal and looks like this 101@prisonphonesolution
Once we have approved your number change calls that are made to your landline number will be sent to the above New Number.
Please tick this box to confirm you would like to change the configuration of you landline number, and that this may incur an additional charge to your account of £10.00
Please provide more information, in as much detail as possible. Please provide an officer name where applicable a location prisoner Information such as prison number, wing and pad location.
By ticking this box you agree you have spoken to the prisoner and they  have provided consent for you to share details with us and them on the prisoners behalf.
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Thank You

We have received your request! 


Our team will message you back as soon as possible.

We reply to most requests within minutes, we have emailed you with your ticket reference number just reply to that email if you need to add any additional information to your request or quote this if you contact us about this request on any other channels.
In the meantime we invite you to visit our website.